Step by step
- Save the hand or tournament reference, if available.
- Note the date, time, players involved and the relevant actions.
- Open Contact Cardium and choose Fair play.
- Describe the concern without including passwords, private keys or unrelated personal information.
After you send a report
Your request receives a reference that you can return to from the contact page. A support request is not an automatic finding against another player, and it does not promise a refund or change to a result. Avoid publishing private account information while waiting for a review.